
Desert Off-Roaders
Feedback to the Devs, the app is not user friendly. The home page and app interface is complicated. I also observed the lack of shortcuts on home page like IBAN certificate and clearly no guidance for physical card issuance. As we live in a digital age, more and more people are using digital card and channels. In these digital wallets there is an option under add cards to apply for a new digital or physical card. Card printing option i could not find even after spending 30 mins in exploration.
23 people found this review helpful

Ibrahim Safwat
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App keeps forgetting me, even though I have face id active. Every time i open it it asks for OTP. This has been going on for over a week now, really annoying. After contacting the provided email I did not receive any help at all, they were not addressing the issue and kept asking for a screenshot of the error, however as described there is no error to be sent.
139 people found this review helpful
Al Rajhi Bank
February 24, 2025
Welcome,
To serve you better, we are happy to assist you via email Care@alrajhibank.com.sa
or by contacting us on our tool-free number 8001244455
We appreciate your understanding and look forward to serving you better in the future.

Mohammad Shbeita
So they have made an update since a week or so, the app is unusable, keeps changing interfaces, keepa logging out, keeps crashing completely... Also, this was done without an announcement about the downtime of a service , imagine being abroad and needing to use your bank, and then you cannot even do anything and get stuck for few days due to them being unable to fix a technical issue they have created with poor change management that affects the entire customer base ...
19 people found this review helpful
Al Rajhi Bank
March 2, 2025
Welcome,
To serve you better, we are happy to assist you via email Care@alrajhibank.com.sa
or by contacting us on our tool-free number 8001244455
We appreciate your understanding and look forward to serving you better in the future.