1.9
38.4K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities "Candy simply-Fi" increases functionality making your product or the set of products more intelligent and performing.

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in www.candysimplyfi.com and www.candysmarttouch.com.

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: support@candy-hoover.com (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on Android smartphones without NFC technology, on all tablets and all no-Android devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English
Updated on
Jul 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

1.9
37.7K reviews
Paul R
March 2, 2025
For anyone considering Candy, please be warned! After 3 years of this rubbish, I have finally switched brand & have no more need for this appalling app. The app takes ages to connect, often gives a 'something went wrong' error & always forgets the last position. Alexa integration fails miserably & my phone even asked to disable the app because of all the crashes! Many features like 'Aquaplus' are only available on the app, thus making full manual control impossible. It is really bad.
13 people found this review helpful
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Colin
December 13, 2024
Would be good if the NFC worked. The guides are great, but when you try to sync to either my washer or my dryer by turning the dial on the machine to Smart Touch, making sure NFC is enabled on the phone, and holding the phone to the pad on the machines; the phone keeps vibrating but nothing happens on the app. Tried for over an hour with no success.
7 people found this review helpful
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Ryan Aherin
December 9, 2024
I would rate it zero stars if that was an option. This app is required to get the error code off your dryer if it isn't working. I try to connect to run the diagnostic cycle which after several attempts finally works. Then you have to download the report off the appliance so I hold the phone up to the machine and it buzzes and displays a "wait" icon for several minutes and then disappears with no diagnostic report.
10 people found this review helpful
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What’s new

Thank you for downloading Candy simply-Fi App.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
Minor bug fixing