
Jaroslav N
After the recent update of Android software, quick clean deleted without warning all photos and audio files in my S24. It identified 45 GB of photos and audio as empty folders (!) and deleted them. I contacted Avast by email, phone, chat, they always promised, that the IT team would contact me back, but no one ever did.
2 people found this review helpful
Avast Software
May 23, 2025
We are truly sorry to hear about the loss of your photos. This should never happen, and we understand how distressing it can be. It sounds like there may have been an issue during the cleaning process, and we sincerely apologize for the lack of follow-up from support.
If you could share your ticket number to further investigate, it would be great!

A Google user
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I purchased Avast Ultimate and was offered 'Cleanup' for free. I didn't really need it when it was free, and I need it even less now they expect me to pay for it. The cleanup features aren't that great, plus I dislike apps that are 'free' to start with but then they expect you to pay to continue using them. Personally, I'd rather do without it, thank you. Uninstalled and binned it.
363 people found this review helpful

Jeff Brammer
Like most people who use the phone for work and games, I've had serious battery life issues. Having to keep going through setup to force stop background app tasks to improve gets tedious as most of the apps are used each day and half of them leave tasks running once ' closed'. This app hibernates these background tasks easily, no hassle. Once the background app tasks were shut down, battery life improved to an acceptable once per day charging cycle. For me, worth every penny!
248 people found this review helpful