Easy Line Remote

3.5
3.42K reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

The new Easy Line Remote comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. Easy Line Remote provides you access to enhanced hearing controls and personalization options for your hearing aid(s) in addition to tracking your health data*.

The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).

The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)

Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*.

* Available on KS 10.0 and Brio 5

Finally, Easy Line Remote allows for configuration of Touch Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.

Hearing aid compatibility:
- KS 10.0
- KS 9.0
- KS 9.0 T
- Brio 5
- Brio 4
- Brio 3
- Phonak CROS™ P (KS 10.0)
- Sennheiser Sonite R

Device compatibility:

Google Mobile Services (GMS) certified Android devices supporting Bluetooth 4.2 and Android OS 7.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://ks10userportal.com/compatibility-checker/

Please find the Instruction for Use on https://www.phonak.com/ELR/userguide-link/en.

Android™ is a trademark of Google, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.

Always seek the advice of a doctor in addition to using this app and before making any medical decisions.

The app is only available in countries where the compatible hearing instruments have received official approval for distribution.

Easy Line Remote supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
Updated on
Feb 27, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
3.32K reviews
Dirk van Wijk
May 16, 2025
This app sucks big time! When you set your app to a certain setting because that setting is what you prefer, why do the designers of this app think it should flip to Automatic all the time. It's obvious that they never wear a hearing aid. Rather that waste time with putting useless options such as tracking my footsteps, improve the hearing portion of the app. The hearing aids are fine, the app is not. I will never buy this hearing aids again because of the app.
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Sonova AG
February 12, 2024
We sincerely apologize for the troubles you've had with the app. For any help and support please visit our website: https://www.ks10userportal.com/app-2 or contact us at easyline-app@sonova.com. We will look into it!
T. Castleberry
May 15, 2025
My hearing is way below par and while this app isn't perfect, I've relied on it daily for years, and I still do. Communication with my wife, family, friends, employees and clients depend on it. It's taken (and still takes) a lot of time and experience with this app to create and update programs to match my different daily environments, and frequent adjustments are part of the process. Honestly, I don't know what I would do without it.
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Sonova AG
November 16, 2023
Hello, can you tell us more detail about the issue ateasyline-app@sonova.com? It will be very helpful for us to investigate and fix it. Thank you!
Bruce Wong
April 26, 2025
last update numbers disappeared from the slider once set so you have no clue what it's set to unless you move the slider then a tiny number appears! make it bigger for older people, know your customer base!
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Sonova AG
April 28, 2025
Thank you for taking the time to share your feedback with us. We truly appreciate it! We're always striving to improve our users' experience, and your input is highly valued. We've passed your suggestion on to our app developers. If you have any other ideas on how we can enhance your experience, please feel free to share them with us.

What’s new

New hearing aids supported:
• Phonak Terra™+

New and improved functions:
• Simplified navigation and controls
• Remote Support video and audio improvements

Thank you for using Easy Line Remote!