LoungeKey

Name: LoungeKey
Availability: InStock
Rating: 4.019999980926514 (17480 reviews)
Author: LoungeKey

4.0

17.5K reviews

1M+

Downloads

PEGI 3

About this app

Download the LoungeKey™ app today - the must-have travel companion for LoungeKey cardholders.

Register your account in the app with your payment card details to access a global network of airport lounges and experiences, including dining, spa and sleep pods in over 700 airports worldwide.

• Enjoy contactless entry with your Digital Card
• Stay up to date, check your current visit entitlement and history
• Search for lounges and experiences, and save your favourites
• Unlock more with access to additional Travel Services and benefits that elevate your travel journey

Enhance your airport experience with the LoungeKey app.

Updated on

15 May 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.0

17.2K reviews

David Gregory

20 October 2024

You go through all stages to be told there's an error & they need your card number. I already put the number in on the page before, & there's no option on the page where it says error. I ended up having to sign up via my browser. This worked, but my super secure password by Google doesn't migrating to the app. I've now saved the page and scrapped the app. Waste of time! Someone really needs to have a word with their android engineer! 😠

21 people found this review helpful

lee storer

26 August 2023

Same as everyone else - you try and set up the account and it says error. No hint as to what is not correct, even though the information is correct. You have one job with an app to get people to download and use it - yet there seems to be a reoccurring issue which prevents this, with no easy solution. In this day and age, you would expect better - very amateurish!

29 people found this review helpful

LoungeKey

6 September 2023

Hi Lee, thank you for your feedback. I'm sorry this has been your experience with our mobile app. Kindly contact our Membership Support Team on +44 20 8680 1338 or email info@prioritypass.com to give more information. Regards, Mimi

A Google user

14 November 2018

The App was working just fine ... now all of a sudden it's had a moment of madness and now I cannot log in. I thought I was going mad so I used the same log in details on the web based page, this worked fine. Tried to log in again on the App using the exact same details and I get told that I've tried to log in too many times and we keep going around in circles. Not sure why it has now decided it doesn't like me and doesn't allow me to log in.

6 people found this review helpful

LoungeKey

15 November 2018

Hi Glenn, we’re sorry to hear you’re having problems logging into the app. Please call us on +44 20 8865 0767 or contact info@loungekey.com for further assistance. Mya

What's new

Thanks for using Lounge Key!

We regularly update the app to make it faster, safer and more engaging for you.

Here are a couple of the enhancements you'll find in this latest release:

- Feature enhancements and bug fixes

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