
CLAIRE TOMLIN
Constant loop to activate onetoken but never actually does it; just keeps referring to a one time passcode, put that in, go to activate onetoken and it fails. Must have spent over 2 hours trying to make it work having lost my hardware token. Now can't move any money from my account as web access also now impossible due to 'technical issues'. Just awful and hugely frustrating.
13 people found this review helpful

Julius Chen
always having issues. can't login, keep loading. when logged in already, can't access the account details. 404 error. need to always click on more and clear cache, sometimes work, sometimes doesn't. it's really buggy.
1 person found this review helpful
Oversea-Chinese Banking Corporation Limited
27 March 2025
Hi Julius
Please ignore the earlier response.
Instead, please call our Business Banking Hotline, quoting this reference number SR-4089533 so that our Service Managers may assist you.
Yours sincerely
^BizInteract

Jon Tang
what is wrong with this bank??? why make everything so complicated? the onetoken button just suddenly disappeared on the app, so there is no way for me to input the challenge code into onetoken, in order to get OTP. so as a result my business cant make a fund transfer
Oversea-Chinese Banking Corporation Limited
5 May 2025
Hi Jon
Thank you for your feedback.
Please call our Business Banking Hotline, quoting this reference number SR-4162174 so that our Service Managers may assist you.
Yours sincerely
^BizInteract