
Vivien Watts
What a super service to have with my insurance. Away at an Agility Show with a garden attached to my van, so not easy to travel to a vet. My young dog picked up a road kill squirrel on Thursday morning before we came away. Thought I had managed to get it all off her, but she must have got something as has developed diarrhoea. Worried about her passing some blood, so used the Agria Vet service. Spoke to a fabulous vet, who gave totally appropriate advice and reassurance for my situation. Thanks!
Agria Vet Guide AB
19 May 2025
Thank you for sharing your experience! We’re so glad our service could support you during a stressful moment—especially when access to a vet wasn’t easy. We’re happy to hear you felt supported and reassured, and we hope your young dog is feeling better soon. We’re always here if you need us again!
Kind regards,
Emma at Agria

Scoobie Clutterbuck
I need to contact Agria to cancel a pet policy. The free phone number says they can't answer the call due to what I assume is a training day, there is no email address to contact and the 'contact customer service' section, says 'contact you service providers customer service'. Doh, that's you guys, hello!! taking my money but not contactable. It's all about the money, and very little customer contact.
Agria Vet Guide AB
24 April 2025
Thank you for your feedback, and we’re truly sorry to hear about the frustration you've experienced when trying to get in touch with us. You can reach our pet insurance customer service here: https://www.agriapet.co.uk/contact/. There you’ll find up-to-date contact options including phone number.
Kind regards,
Emma at Agria

Dave Billingham
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(UK) The app offers very little useful functionality, is vague around policies and claim details and seems to be somewhat disingenuous when compared to the legal realities employed by their day to day operations. Unfortunately the information provided by the app and website may give a more positive impression than the small print contains. Phrases such as "lifetime cover" provided by this company are applied in a different way to other insurers and the app is no substitute for a good solicitor.