TELUS Health One

Name: TELUS Health One
Availability: InStock
Rating: 4.486486434936523 (4138 reviews)
Author: TELUS Health One

4.5

4.14K reviews

500K+

Downloads

PEGI 3

About this app

• TELUS Health One makes care more accessible, bringing together mental, physical and financial wellbeing and allowing you to receive the support you need when, where, and how you prefer.

• Available on this app, TELUS Health EAP gives you access to 24/7 support for mental health care and for other areas of your personal and professional life, including legal and financial assistance, child and elder care, career services, nutrition services, and more.

• Access a large and diverse network of counsellors for mental health appointments virtually, by phone, and in person.

• Leverage a searchable online library of wellbeing content and clinically verified resources.

• Exclusively with TELUS Total Mental Health, receive care plans that suit your unique needs, choose your counsellor and get additional guidance from care navigators.

• Feel guided with TELUS Health One. Take a pro-active approach to your wellbeing with fitness challenges. Track your daily steps and exercise sessions with Health Connect to reach your goals and team up with your colleagues to participate in group step challenges.

Updated on

16 May 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Financial info, App activity and App info and performance

This app may collect these data types

Personal info, Financial info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

4.08K reviews

A Google user

20 July 2019

when the app works and loads all info it's good. I have a few gripes with it. there needs to be more search facilities areas other than online shopping do not have any. very slow to load, some of the lists seem to endlessly scroll through showing the same info.. needs a what's new section. I sure Garmin offer was still valid and has suddenly disappeared. I am sure I spotted some random expire dates. some displayed offers don't match what offers are available. feel free to get in touch.. Not sure how to respond properly. I see the improvements thanks made a massive difference. Not had a need to properly investigate other changes.

14 people found this review helpful

TELUS Health One

19 July 2019

Hi Liam, thanks for your feedback. We have recently added search to other areas of Perks and are continually improving the user experience of the app. Please email us at support@lifeworks.com so we can assist with the specific offers you were having issues with.

Harmic H

8 October 2023

Had to move it to 3 stars... it sometimes takes MONTHS to get a response on why vervain cash back has not tracked. I understand that it can take months to get it available to spend, but sometimes my cash back does jot track (mainly Aliexpress), but it says jt should at least show up on the app as there within a week. Been waiting 2 months for it to show, and customer support do their best, but it still takes too long to even show up sometimes.

3 people found this review helpful

TELUS Health One

13 October 2023

Thank you for your feedback, we're glad that our Support team are assisting you with this issue.

Mahira Mamur

16 October 2022

Recently not been able to get into the app or through the website on my phone...each time i login in it keeps saying "unknown error" and when i search for stuff it doesnt show any results either! Super frustrating as i genuinely needed to access discount codes for a few things and i was unsuccessful in the end.

4 people found this review helpful

TELUS Health One

21 October 2022

Hello, we're sorry you're having an issue with our app. If you haven't already, please contact us at support@lifeworks.com so that we can help.