
Tyler Jonatzke
I wish I could review the contents of the app, but I can't get past the loading screen. I've tried restarting my phone, reinstalling the app, clearing cache/storage, on wifi, on cell network, phone is up to date with patches. Not really sure what more there is to try.
1 person found this review helpful

John Anselmo
It appears that after a recent Android update, the app is having issues loading Secrets Resort pages, becoming caught in an endless loop of reloading the page. This doesn't happen with other resorts in the collection. I tried uninstalling and reinstalling, but the problem persists. With my trip a week away, I'm kind of bummed, as I use the app often, with it serving as a room key at times.

Al Johnson
I've heard this is a great app. Almost required when staying at a Hyatt Inclusive Resort. We are staying at Dreams Vallarta Bay next week, so this sounds perfect. Unfortunately, when I open the app all I get is a page saying Hyatt Inclusive Collection. No log in, no entry fields, no buttons, just a page with a couple images. Tried to remove and reinstall, no effect. Tried rebooting phone, no effect.
7 people found this review helpful