Ocado: supermarket shopping

4.3
7.79K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

Want to save time and money on your weekly supermarket shop? Find deals and do your grocery shopping quickly and easily with the Ocado app. 

Find offers on the items you buy every week, get new ideas for recipes and shop for your supermarket essentials all in one place. Ocado is the dedicated online supermarket you can fit right in your pocket. 

Food delivery, recipes and more! Why you’ll love to do your supermarket shop with Ocado: 

•  Want your food delivered tomorrow? We have a huge range of 1-hour delivery slots, between 5:30 am –11:59 pm, 7 days a week.
• You'll be spoilt for choice with every supermarket shop: enjoy our range of fresh groceries, own-label products, and much more.
• This is grocery shopping you're in control of: you can edit your order right up till the night before your food delivery.
• Add on the go: quickly add forgotten bits with One-Click.
• Browse thousands of tasty recipes: and save them for later in the app's Recipe Binder.
• We do food delivery for kitchen tables across England and parts of Wales – and we're growing all the time.
• You’ll get great value every time you buy with Ocado: our Low Price Promise means we check your comparable shopping against Tesco's listed prices online. If we're not cheaper, we’ll automatically send you a voucher for more than the difference – right up to £10.

Buy items directly from your shopping list and get them delivered instantly. From tasty recipes to all of your supermarket shop essentials, this is food shopping made simple. 

Download Ocado today: the easy way to find offers when you buy supermarket essentials and do your grocery shopping. 

Questions? Get in touch with our award-winning Customer Service team: tweet us @ocado, or find us at facebook.com/ocado, or chat with us live through the app.

To read our Privacy Policy, go to: www.oca.do/privacy
Updated on
14 May 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.3
7.18K reviews
Steve MacKenzie
19 May 2025
From dire to pretty good. The old app was dreadfully buggy, slow & damn annoying. The new app is a huge improvement. Quicker loading, clearer product info and smarter layout. There is still room for improvement such as the favourite page. This is still a complete mess. Nothing is grouped, it's scattered all products making picking painfully slow, scrolling up & down is a real pain. They've also removed the view basket page which was one old app positive. Took years to get here so....
1 person found this review helpful
Did you find this helpful?
Ocado Retail Ltd
20 May 2025
Hi Steve, thank you for your review. We're glad to hear you like the new app, but we're sorry that the favourites need improvements. As the app is still new, everything will eventually be switched over and the favourites will look as they did before, so we would advise to keep checking for this change. If you have any questions, please let us know.
Tony Maillefert-Pitt
13 April 2025
While the app is fine for general use, trying to manage any faults or issues with an order via the app, is convoluted, frustrating, and takes you in circles. Some of the action buttons fail, such as the WhatsApp button in the "contact Ocado" section fails every time for me. The drivers are clearly not local to the delivery area, as not one has been able to successfully find us without causing traffic disruption, even parking so they have to cross a busy road with the shopping.
2 people found this review helpful
Did you find this helpful?
Ocado Retail Ltd
14 April 2025
Thank you for your feedback. We're sorry to hear about this. With regards to the app, we would love for you to get in touch so we can look into this further and log this with the relevant team. We can also look to add delivery instructions to your account to help drivers access the address if you could please contact us at the Customer Hub.
John Craig
4 May 2025
the app is OK, but 2 things really annoy me. Checking out is several stages too long, with Ocado trying to sell more stuff before they let you leave. The other thing is more a whinge about stock availability. Once I'd purchased the Smartpass, regular value for money items start to be out of stock. So you end up paying for more expensive equivalents and then ocado emails you to say how much you've saved on your shop compared to Tesco. It's annoying and is not great value for money.
1 person found this review helpful
Did you find this helpful?
Ocado Retail Ltd
4 May 2025
Hi John, thank you for your review. We're sorry to hear that a few things on the app annoy you, such as the checkout process and the stock availability. If you'd like to get in touch with the Customer Hub, we'd be happy to look into this further for you :)

What's new

We've made a few tweaks to the app for an even better experience. Happy shopping!

App support

Phone number
+443456561234
About the developer
OCADO RETAIL LIMITED
web.admin@ocadoretail.com
Apollo Court 2 Bishops Square HATFIELD AL10 9NE United Kingdom
+44 7385 362210

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