
Mac Patel
my friend recommend me, Richmond location, went there, ask for trial, the guy at reception desk charged 31$ for trial. while the guy who recommend me told me it will be 3 days trial free and he got that as well before going for 1 month subscription. I end up paying full month which is 75$ and joining club is 50$ because for 1 day trial is almost half of monthly subscription. I am canceling services next month. they just looking to take your money nothing else. better find some other gym.
As we are the software provider and not the gym itself we can't really control this sort of behaviour, we'd recommend bring this up to the gym in question as we are just the management software the gym is using.

Mike Neumann
Hi, since about 9th March I only get a black screen when logging into the member portal app. I have tried uninstalling and then reinstalling many times without success. I had the latest version of the app. Can you please advise.
1 person found this review helpful
The team has pushed out a potential fix for this that should be available within the next 48 hours, when you see the update is available please update the app as this should resolved this issue.

Iain Byrne
the app is fine, but you guys gotta sort out your billing system. A payment failed, and the process to make a payment is very flawed. Add the option to change payment methods or something.
While we are working on improvements for billing many options are restricted based on the billing provider used by certain gyms or facilities and so some of this is outside of our control but we have a few updates in the works to try and make the process from our end smoother.