Asda mobile

Initially I couldn't easily log on (payg rolling) as it wouldn't let me log into the first screen, I had to go to sign in for contract then go back and log into account. I contacted customer service. They suggested deleting. I did, it still wouldn't log in using my id, but using my phone number it allowed me! I would have given higher if worked first time and the app actually broke down my data and phone use so I could see who I'd phoned.

Can't log in. Says my details are wrong even though I can login on a Web browser with the same details. Couldn't activate my sim on their website as never got activation code. Called asda and they just blamed it on "upgrades being done". After a day of trying to set up account and activate I gave up requested a refund. Not worth the hassle. I mean look at all the 1* reviews. You think a service can't be that bad and yep it is!

The new UI looks pathetic to be honest. It looks exactly like the old one but the design is slightly worse. All the images including the logo have also been compressed to the point you can see the pixels and artifacts. So far definitely a step backwards - if I saw this as a new customer I'd definitely be put off. As an existing customer guess I will have to live with it.