
James Lamont
Great printer (when it connects wirelessly) Poor software on Android. Often does not connect. Can't even show toner levels. It only works now and then. Very often, it doesn't. Had computer savvy people on the issue. They gave up on it. I can only print if the printer feels cooperative. Tomorrow, or whenever it works will have to do until there is an update.
9 people found this review helpful
Brother Industries, Ltd.
April 29, 2025
We understand you are experiencing issues with the Brother Print Service Plugin not working properly. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support

A Google user
This is great for producing high quality printouts of both photos and text. It is a great improvement over Brother iPrint&Scan, which only prints poor quality text. The main disadvantages are that only the newest apps and devices are compatible, and that it is slow. My printer is capable of 24 pages per minute, but when printing through this app it barely manages two per minute.
293 people found this review helpful

Jenny S
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It works OK on this phone and my last one, and connects with my Brother inkjet. The only failure - a significant one - is that the two sided printing option is set to "None" and 'greyed out' so I cannot change it. My printer does two sided printing, so anything I want two sided I have to print from my laptop. Makes the plug-in 50% redundant, but it's the only one I can find that makes my phone print at all; the inbuilt Samsung printer facility cannot 'find' my WiFi Brother printer.
25 people found this review helpful
Brother Industries, Ltd.
July 29, 2024
We understand you are experiencing printing issues with the Brother Print Service Plugin. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support