
Charles Hopper
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I'm having to change my review. Up until recently. I've been incredibly happy with the app, but now I can't even check out. when I get to payment everything looks normal but then I get the message: sorry that didn't work. confirm your internet connection and try again. I've cleared the cache, restarted, deleted, and reinstalled the software and logged in fresh. absolutely, nothing seems to work. A shame really, because this was my go-to app.
280 people found this review helpful
McDonalds USA, LLC
08 November 2019
Thanks for sharing, Charles! We hope you savor the flavor and enjoy the sweet savings!

Lisa Tollefson
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Every time I open it, it flashes open, then closes. I posted that a year or so ago, I've uninstalled and reinstalled, and it still does it. I have it on a Samsung A23FE it doesn't work particularly well, either. Response time is super slow, and several times I have thought the order went through but it didn't. sure, the app means lower prices on some things, but in the long run, not worth it. besides, it's not like it's actually good food.
107 people found this review helpful
McDonalds USA, LLC
09 February 2025
it's not cool to hear, Lisa. try uninstalling and reinstalling and if that doesn't help, share your app email and any other supporting details here and we'll get back to you: https://www.mcdonalds.com/us/en-us/feedback.html

RD 94
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App works great, best of all fast food apps. I wish you'd stop forcing order from the closest location. I like to order from work and pickup near home. Now, I have to pull off when I get inside the radius of my preferred home location and order. How many times did the order go to the wrong location. Frustrating and a waste of time. Response. No, if I'm near one McDonald's, and order, it goes to the closest McDonald's, there's no way to choose another McDonald's. Each item I add resets it.
6 people found this review helpful
McDonalds USA, LLC
05 May 2025
we assume you're referring to location settings, the app only uses this to pull the nearest restaurants, their menus, and deals. if you still have questions, they can be directed here: https://www.mcdonalds.com/us/en-us/feedback.html