
Malachi Bright Phiri
This is an excellent app, i love to it. I just don't like the fact that when my data runs out and I have no access to Wifi the app is unable to open. I would suggest that the app should be able to function as long as there is network available otherwise why should I fail to purchase data yet that it the very essence of having the app?
4,728 people found this review helpful
Airtel Africa
March 19, 2025
Hello Malachi, Thank you for taking out time to rate us. Also note that with every new app version we are introducing new features and improving existing ones. We will take your kind feedback into consideration. ^Vane.

Gerald Wall
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Could have been good but it crashes frequently and logs you out saying "you have been logged in on a different device" After restarting your phone it requires that you "verify your number" again requiring that you send an sms that you'll be charged for. It also includes a "convenience charge" on every transaction made through it.
131 people found this review helpful
Hello Gerald, We regret the experience, kindly reach out to us on Myairtel@africa.airtel.com with your phone number and country for assistance. ^Vane.

Emmanuel Olaosebikan
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Kudos to the development team. They resolve issues on time. I have a major complaint. I have 2 Airtel routers with 2 separate numbers. If I need to login to my app with those numbers, I must put my SIM into my smartphone just because of the Auto-verify OTP option. I can view the OTP using the homepage of the routers but I can't use them except the SIM is on my phone. There should be an option to manually input your OTP. Even though all my numbers are linked, I'd love to seamlessly switch.
2,969 people found this review helpful
Airtel Africa
December 30, 2024
Hello Emmanuel, kindly reach out to us on Myairtel@africa.airtel.com with your phone number and country for assistance. ^Vane.