iD Mobile - Mobile done right!
4.4star
8.8K reviews
1M+
Downloads
PEGI 3
info
About this app
Simplify your mobile life with quick and secure access to your iD Mobile account while you're on the go. Download the app and log in to easily manage your account details, roaming settings, add-ons, and extras. Adjust your plans whenever you need to.
Do more with the iD Mobile app:
• Manage Your Plans: View and manage all your iD Mobile plans anytime, anywhere, while monitoring your real-time usage.
• Change Your Plan: Quickly change your plan or buy extra add-ons as soon as you need them.
• Roam Beyond: Purchase roaming add-ons for worldwide destinations quickly and easily within the app.
• Set Your Bill Cap: Adjust your Bill Cap within the app to an amount that works for you, helping to reduce roaming charges and extra costs.
• View Your Bills: View your current and upcoming bills, plus download your previous bills from the last 12 months.
• Upgrade Checker: Check when it's time to upgrade with our new eligibility checker.
• Activate SIM Cards: Easily activate a replacement SIM card.
• Manage eSIMs: Request and manage an eSIM for all your eSIM-compatible phones.
• Latest Offers: Get access to the latest offers, deals, and competitions.
• Refer a Friend: Refer a friend to iD Mobile, and both of you pocket a Currys gift card worth up to £35 each.
Please note: The iD Mobile app is free to use and only for existing customers. Join the award-winning network trusted by over 2 million subscribers at idmobile.co.uk.
Enjoying the iD Mobile app? We’d love to hear about it! Leave us a review below.
• Instagram: @idmobileuk
• Facebook: idmobileuk
• Twitter / X: @iDMobileUK
• YouTube: idmobile
Do more with the iD Mobile app:
• Manage Your Plans: View and manage all your iD Mobile plans anytime, anywhere, while monitoring your real-time usage.
• Change Your Plan: Quickly change your plan or buy extra add-ons as soon as you need them.
• Roam Beyond: Purchase roaming add-ons for worldwide destinations quickly and easily within the app.
• Set Your Bill Cap: Adjust your Bill Cap within the app to an amount that works for you, helping to reduce roaming charges and extra costs.
• View Your Bills: View your current and upcoming bills, plus download your previous bills from the last 12 months.
• Upgrade Checker: Check when it's time to upgrade with our new eligibility checker.
• Activate SIM Cards: Easily activate a replacement SIM card.
• Manage eSIMs: Request and manage an eSIM for all your eSIM-compatible phones.
• Latest Offers: Get access to the latest offers, deals, and competitions.
• Refer a Friend: Refer a friend to iD Mobile, and both of you pocket a Currys gift card worth up to £35 each.
Please note: The iD Mobile app is free to use and only for existing customers. Join the award-winning network trusted by over 2 million subscribers at idmobile.co.uk.
Enjoying the iD Mobile app? We’d love to hear about it! Leave us a review below.
• Instagram: @idmobileuk
• Facebook: idmobileuk
• Twitter / X: @iDMobileUK
• YouTube: idmobile
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.4
8.63K reviews
Andy Shepherd
- Flag inappropriate
- Show review history
April 4, 2025
I’ve only been able to use the app for about a week after I first signed up with iD Mobile a year ago. When the app was updated, it forced me to change my password but was incredibly picky about the requirements. Now I’ve forgotten the password, and the reset feature doesn’t work — I never receive the reset code (and yes, I’ve checked my spam folder).
9 people found this review helpful
iD Mobile Limited
April 7, 2025
Thanks for contacting us, Andy, we're sorry to hear that you're struggling to log in. We want to understand more about the problems you've encountered. Please email appsupport@idmobile.co.uk with details about your experience, your device, and any email addresses and mobile numbers linked to your plan. This will help us investigate further. -Beth
Helene
- Flag inappropriate
- Show review history
April 28, 2025
The original app worked fine - the shiny new one is absolute rubbish. It tells me to register again, but every time it says oops, something has gone wrong, please try again, or it says that my details don't match. Completely frustrated and very annoyed. Updated 26/03/2024 - finally managed to register, so added a star. Updated 28/04/2025 - the issues seem to have been resolved, thank goodness.
1 person found this review helpful
iD Mobile Limited
April 29, 2025
Thanks for confirming that everything is working as it should for you, Helene. Please let us know if there is anything we could do to make iD Mobile a 5-star app! Thanks, Beth
Andy Taylor
- Flag inappropriate
- Show review history
January 13, 2025
UPDATE: ID Mobile replied to my review asking me to email them, which I did. No reply, so still rubbish! Can't log into the app. I've raised a complaint sending screenshots, cleared the app cache, reinstalled, changed email address, nothing works. The complaint response has been appalling, suggesting the same things repeatedly. I'll just have to manage without the app. Rubbish.
26 people found this review helpful
iD Mobile Limited
January 14, 2025
Hi Andy, thank you for updating us. I've just double checked the app support email inbox and I can't see an email from you. We're keen to help you resolve this. Please email appsupport@idmobile.co.uk with and we will investigate. Thanks, Beth
What’s new
Perk up!
Enjoy epic discounts, offers and savings from big-name brands with the all-new iD Perks, available to all iD customers at no extra cost. Perk up with an iD Perk today!
Enjoy epic discounts, offers and savings from big-name brands with the all-new iD Perks, available to all iD customers at no extra cost. Perk up with an iD Perk today!
App support
About the developer
CURRYS GROUP LIMITED
appsupport@idmobile.co.uk
1 Portal Way
LONDON
W3 6RS
United Kingdom
+44 7309 737681
