Mercedes-Benz Eco Coach

Name: Mercedes-Benz Eco Coach
Availability: InStock
Rating: 4.599999904632568 (8473 reviews)
Author: Mercedes-Benz AG

Mercedes-Benz AG

4.6

8.47K reviews

100K+

Downloads

PEGI 3

About this app

For your Mercedes with electric or plug-in hybrid drive: get tips and collect points with the Mercedes-Benz Eco Coach.

Are you looking for useful information on how to improve the handling, charging and parking performance of your Mercedes-Benz electric or plug-in hybrid vehicle? The Mercedes-Benz Eco Coach App assists you in using and optimising your vehicle on the basis of real data by providing useful tips and explanations on how to use your vehicle in a sustainable and resource-saving manner by reference to your individual driving, charging and parking activities.

Rewards for sustainable use of your vehicle: In the Mercedes-Benz Eco Coach App you receive points for your individual activities, which can subsequently be exchanged for attractive bonus rewards. You can also take up exciting challenges to boost your points tally.

The Mercedes-Benz Eco Coach App additionally provides you with a simple and convenient means of controlling your all-electric vehicle's maximum state of charge, allowing you to determine the level to which you wish to charge your battery.

Simply install the Mercedes-Benz Eco Coach App on your smartphone, activate the Mercedes-Benz Eco Coach service at the Mercedes me Portal and away you go.

Your benefits at a glance:
• Get tips and recommendations based on your driving, charging and parking activities
• Collect points for using your vehicle in a sustainable manner and successfully completing challenges
• Control your all-electric vehicle's maximum state of charge directly from the Mercedes-Benz Eco Coach App

Updated on

Apr 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, App activity, and App info and performance

This app may collect these data types

Location, Personal info and 2 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.6

8.32K reviews

Anthony Britton

November 28, 2023

The concept is good, but much like their other apps, support for Android is poor at best and non-existent or unimportant to Mercedes the rest of the time. Several basic features don't work, like biometric sign in. Constantly need to wait for a code via email. Also, there used to be a choice of what to put earned points towards, now there is only one option. Almost pointless (pardon the pun) gaining points if there is only one option. Reduced as no option as per reply and app stopped working.

4 people found this review helpful

Mercedes-Benz AG

November 29, 2023

Hello Anthony, our colleagues are currently finalising app performance improvements which will be released to the app as soon as possible. This update which is being released in stages to all vehicles worldwide. If needed, you can always reach us (24/7) via the in-app call function, 📞00800 9 77 77 777 or 📞+44 (0)207 660 9993. Kind regards.

Stuart Barr

August 2, 2022

Update #4. I will be giving up using this app. I've persisted for weeks but it's too unreliable. For me, the app no longer logs driving seasons. Nothing logged in over a week. Charging and parking are logged, but zero miles recorded. This makes the app totally useless if unreliable and prevents participation in community challenges. Developer... no updates since May?

7 people found this review helpful

Mercedes-Benz AG

August 12, 2022

Hi again Stuart, our app developers have just released an update to the Eco Coach app (2.4.0), please update your app to this version. This has now cured the logging issue that you were experiencing. Why not review the app in a few weeks’ time, we look forward to hearing that all is well and maybe we will get a few more ⭐’s 😉. Best wishes.

Bethan Kemp

February 14, 2025

Like the concept and the data but the rewards need improving - there's only one 'choice'. Would be nice to be able to use points for vouchers or Mercedes merchandise?!

1 person found this review helpful

Mercedes-Benz AG

February 14, 2025

Thanks very much for your comments, Bethan! This is currently a topic currently under discussion, as soon as we have any further information we’ll let you know. We wish you many miles of frugal, safe and fun driving! 😀