Rakuten: Cash Back and Deals

Name: Rakuten: Cash Back and Deals
Availability: InStock
Rating: 3.588235378265381 (72884 reviews)
Author: Rakuten Rewards

Rakuten Rewards

3.6

72.9K reviews

10M+

Downloads

PEGI 3

About this app

Stack Cash Back on top of deals with the Rakuten app!

Become one of the 20 million users who use Rakuten to get Cash Back.

Use Rakuten to get Cash Back when you shop at 3,500 stores!

Here's how it works:
1. Choose a store to start shopping.
2. Earn Cash Back after you make a purchase.
3. Get paid via PayPal or check.
...and repeat!

Stack Cash Back with sales, coupons, free shipping, loyalty programs, and more! There's unlimited Cash Back every time you shop in the app.

Stay in the loop for the latest ways to earn & save with Rakuten:

Website: www.rakuten.com
Facebook: www.facebook.com/rakuten
Instagram: www.instagram.com/rakuten
Twitter: www.twitter.com/rakutenus
Pinterest: www.pinterest.com/rakuten

Updated on

May 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Financial info and 2 others

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.6

68.9K reviews

Jasmina

April 21, 2025

I’ve used Rakuten since 2019, but this and last year have been terrible. Every time I try to buy using PayPal, I get sent back to the start or see errors like “no permission.” I’ve cleared cache, reinstalled, and even contacted support — nothing helped. It’s frustrating, even when cashback is good. Thinking of switching to a more reliable app.

64 people found this review helpful

Rakuten Rewards

April 22, 2025

Our team would love to dig into what store you are encountering this issue with. Please reach out to our team at socialhelp@rakuten.com so we can help you out.

Tania

May 7, 2025

Update: too many ineligible purchases. Verbage is tricky for conditions. makes it sound like you should get cash back, but then inquire and oh nope its another ineligible purchase. Won't honor cash back even when in their own words says you should. They probably won't even correct the conditions where I pointed out the error stating ... Groceries ineligible UNLESS delivered from store. Site has become shady and bucks with cash back anymore. terrible in my opinion.

22 people found this review helpful

Rakuten Rewards

December 3, 2024

Thank you for this feedback. A merchant may disqualify a purchase or a portion of a purchase for Cash Back if there are returns, exchanges, or cancellations on any part of the order. Every one of our partnered merchants also have their own Cash Back Terms that may exclude certain items, departments, or other things from earning Cash Back.

Christine Chang

December 14, 2024

The app works or it doesn't. Rakuten in general is great, especially with the desktop add-on. The app only works correctly sometimes. I've reinstalled and cleared cache and it still only partly works. Sometimes I can't get into any profile/account info. Sometimes the biometrics don't work. Currently I can't see any history, it shows my last trip was 2023 (which is not true.)

53 people found this review helpful

Rakuten Rewards

December 14, 2024

Thank you for this feedback. The biometrics function is a feature of your phone. Once activated, our app may take advantage of it to verify your identity when accessing certain parts of our app. You can find a complete list of all Shopping Trips under the My Account (the person icon) section. For more help, email us at socialhelp@rakuten.com.