Paydens: NHS Prescriptions

Based on the innovative Healthera platform, the Paydens app links with your local pharmacy, managing your medicines, and ordering repeat prescription for your whole family. Order prescriptions or medication refills with your own NHS GP and select your nearest Paydens pharmacy for collection or delivery.

Get a medication reminder with our medicine tracker and know when it’s time to order a repeat prescription. Prescription delivery is quick and simple with the Paydens app.

Paydens Group is an independent family owned company established in 1969. We operate pharmacies across the South-East of England, with our Head Office based in Maidstone, Kent.





Your Paydens pharmacy is never more than a tap away. Order prescriptions, book sessions with Paydens, or send a quick message from the app – whatever your need, you can get in touch with your chosen Paydens pharmacy.

Track & order repeat prescriptions anytime, anywhere – download the Paydens app now.

The Paydens App Features:

Repeat Prescriptions
• Order prescriptions digitally with your own GP surgery (or NHS POD).
• A top Paydens NHS pharmacy of your choice will take care of the rest.

Pharmacy Medication Consultation
• Contact your Paydens NHS pharmacy whether you’re traveling abroad, need a flu vaccination or on a new medication? Tap on your pharmacy and get in touch.
• Book a free session on our calendar to sit down with your Paydens pharmacy.
• Find Paydens pharmacies near you.

Pharmacy Quick Message
• Message your Paydens pharmacy if you’re unsure how to take your medication or feeling uneasy about any side effects instead of waiting for your GP.

Medication Reminders
• Scan your prescription barcode on your medication package, and the app will automatically remind you to take your medicines according to prescribed instructions.
• Medication reminder when it’s time to order your prescription.

Order prescriptions and contact your Paydens NHS pharmacy – download today.

FAQ

Q: Prescription refills - can I order prescriptions on behalf of my children or elderly parents?
A: Yes, this feature is now available! Go to the Me tab and it should be self-explanatory to add a dependent.

Q: Will you work with my GP?
A: Yes. The Paydens app works with ALL NHS GP’s in England, Wales, Northern Ireland, and doctor practices in the Republic of Ireland.

All your prescription requests will be sent to and approved by your own GP.

Q: If I already order my prescriptions directly with my GP, do I still need your app?
A: Yes, you can still order from your GP; the improvement is now that your pharmacy will tell you when your medication is ready to collect or be delivered, and resolve any issues on behalf of you with your GP.

You can also get free medication advice from the pharmacy with 24/7 in-app messaging. The app is also a smart medication reminder.

Q: What if my local pharmacy is not a Paydens Group pharmacy?
A: Any NHS pharmacy on the app are authorized to dispense your prescription medication. We recommend choosing the nearest Paydens pharmacy on the map that covers your area for delivery.

If you do not live near a Paydens pharmacy, you can download the Healthera app to search for your local pharmacy.

Q: Is my personal information safe?
A: Healthera has gone through rigorous assurance process with NHS Digital and NHS England and is GDPR compliant.