Samsung Members

Name: Samsung Members
Availability: InStock
Rating: 4.48101282119751 (1752172 reviews)
Author: Samsung Electronics Co., Ltd.

Samsung Electronics Co., Ltd.

4.5

1.75M reviews

1B+

Downloads

PEGI 3

About this app

Start your journey with Samsung Galaxy here at Samsung Members.
Open up possibilities from connecting with other users, sharing a wealth of information,
and indulging in a variety of perks to exploring various device tips and experts' support.

■ Official brand news and latest Samsung Galaxy informations
■ Get insider tips to unlock the device's full potential
■ Connect and share with Samsung Galaxy users in the community
■ Access exclusive events and benefits available only on Samsung Members
■ Easily review device diagnostics (battery status, camera etc)
■ Pose questions directly to the experts and get 1-on-1 customer support

※ Availability and services offered above may vary by country and region

※ Note
This application requires network connection and additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy

Updated on

Apr 9, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Photos and videos and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

1.72M reviews

Neil Gray

January 8, 2025

The support to customers offered through the app is deplorable. There is no support, just a mix of AI and useless/disinterested staff with no desire to help their customers. I've been a Samsung user for over a decade (phones and TVs) and never needed support. The way they've teat me (and others with the same problem, having read similar feedback) means I've no problem finding another brand that would like my business.

142 people found this review helpful

Aleksandar Petrović (Saša, Sale, Alex)

January 6, 2024

Hard to rate as everything on the phone is working properly. Not sure if this wasn't the case, how good the app would be... Also, it seems to be generic for all supported devices, not device specific, as it wants to test wired headphones and that's not an option on these new phone models for the last couple of years now... It's a bit slow to open from a notification.

284 people found this review helpful

A Google user

October 9, 2019

Can someone please tell me the purpose of this app ? I had a response to a problem and was asked to send a screenshot????...... There is no option that I can see to even reply let alone send a screenshot! All the message allows is a rating. What a pointless load of gimmicky, tacky trash ! I expected more from Samsung. I no longer put up with apps that don't perform but purely waste space......I ditch them. This app is total rubbish. UNINSTALLED !

29 people found this review helpful

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