
Mark Dobson
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After recent UI7 and Android 15 update this app sadly no longer works !! which is a shame as I enjoyed it. UPDATE: After a quick uninstall and re-install of the app this now seems to be rectified. Initially, the app would state that there was an error and to close and restart but after each attempt, the same message would appear. This now seems to have resolved the issue.
13 people found this review helpful
Samsung Electronics Co., Ltd.
April 18, 2025
Hello. We’re sorry for the inconvenience. Based on the information provided, it’s difficult to identify the exact issue. Please contact us through the 'Contact us' option within the app with more detailed information, and we’ll be happy to assist you. Thank you.

-MSSSRHMDY88-
Really like this app. Would deduct a star because of problems, but I won't as the app is worth it in so many other ways. My problems being, it will not allow me to download 2 brushes, (dry rough & turpentine no. 1.) The other problem, is that on the second before last update, there was more brushes/stamps available, (can never have enough, BTW!) Downloaded, however, in doing so, all my custom brushes I'd created were gone. That's the only fault, otherwise it's great!
41 people found this review helpful
Samsung Electronics Co., Ltd.
January 17, 2025
Dear Customer, sorry for the inconvenience. We are not able to help you right away, but if you contact us via 'Contact Us', we will help you check it quickly. (+ PENUP–‘More’ in the upper right corner–Contact us–Ask a question) Thank you.

J J
Pretty good app, but lacking a few essential features. A shape tool would be extremely useful. Or at least a straight line tool. It's frustrating as the Samsung notes app has this, but not the actual drawing app. A fill tool would also make things so much easier. A function I had on Windows Paint decades ago, but missing from this app. After Googling, it seems these used to be features on PENUP, but got removed for some reason. Such a shame, cause they'd make this app miles better.
50 people found this review helpful
Samsung Electronics Co., Ltd.
July 7, 2021
Hello.
Thanks for your evaluation.
If you have any suggestions or if you are facing any problems, please use 'Contact Us' in your app settings.
We will try our best to help you out.
Thank you.