TSB Mobile Banking

4.7
238K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

Say hello to your mobile banking app.

See all your TSB accounts in one place
Manage your money on the go – check your balance, pay a bill, send money, move money – into a savings account or into a Savings Pot. You can also:

• Open a TSB current account
• Register for Digital Banking
• Log in securely with your fingerprint or face ID
• Identify a payment by the retailer logo next to the transaction

What you need to use this app
You’ll need to be a personal TSB customer and have a device running Android 9.0 or above. You'll need to be a UK resident to apply for new products.

Having problems?
• Have you looked at our mobile app FAQs?
• If you’re having trouble logging in, follow our helpful interactive guide
• Check our service status to see if everything is running as it should be.

Important information
This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/.

Coverage and Location
Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel.

TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB Bank plc is covered by the Financial Service Compensation Scheme and the Financial Ombudsman Service.
Updated on
May 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
231K reviews
Joyce Ferguson
April 2, 2025
since the latest update, I am having great difficulty accessing the app. I have done everything as advised by customer services, including uninstalling and reinstalling the app, and clearing all caches. it just keeps saying securing your advice and then goes to a blank screen. I have never had an issue previously with logging on to the app. It's extremely inconvenient. Are you getting a fix for this issue?
72 people found this review helpful
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TSB Bank plc.
April 8, 2025
Hi Joyce, I'm sorry to hear that. Please could you try deleting the app completely, then going back into the Play Store to download it while connected to a trusted wifi network? You may also want to check there's available storage on your device and if there's an available Android update in your device settings.
Clara
March 27, 2025
the app was great for my mortgage account. but some update came out and now it doesn't open anymore. it suddenly asked for memorable info?? which I don't remember setting up. reset my whole login details, and now it keeps on loading and loading. have been trying for the last 10 minutes to see my mortgage balance. it says securing your device for ages and then I get a blue screen.
27 people found this review helpful
Did you find this helpful?
TSB Bank plc.
April 2, 2025
Hi Clara, I'm sorry to hear that. Please could you try deleting the app completely, then going back into the Play Store to download it while connected to a trusted wifi network? You may also want to check there's available storage on your device and if there's an available Android update in your device settings.
Kebabmonster69
April 22, 2025
I did what was recommended on here after it kept saying No Internet Connection, uninstalled the app, downloaded the latest version from Google Play, and it's still the same. Had to transfer money to a First Direct account and after about 30 tries had to give up. Hopeless. It works fine on WiFi, it's just mobile data that it has a problem with even though all my other apps work fine. 8 months after writing this review the app is still doing the same thing saying No Internet Connection
47 people found this review helpful
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TSB Bank plc.
July 16, 2024
Hi, I'm sorry to hear that. If there's anything we can do to make things right, please get in touch with our customer service team at tsb.co.uk/contact-us

What’s new

This update for our app brings some new features.

You’ll be able to log out from the app at any time just by using the back swipe gesture.

The Move Money button on your Home page now takes you to the Payments screen, where you can see all your payment options in one place.

And if you need any Help and Support, you can now get to it directly from the bottom of the Home page. It’s better signposted elsewhere too.

Please post a review of our app if you have a moment.